Patients, your care and safety are our top priorities! We encourage you to follow CDC guidelines to self- quarantine if you are experiencing symptoms
consistent with COVID-19. Please do not hesitate to call us to assess whether to reschedule your appointment. Please call 716-631-2500 .

Reporting

Digital Images

Picture Archiving & Communication System (PACS) is a valuable tool for referring physicians. PACS gives your physician the ability to access digital exam images over the Internet via his or her own office computer.

Accessing Your Report

Does this mean you cannot access a copy of your images? Not at all. If you need to obtain your images, please call us 24 hours in advance. With a filmless system and an off-site archive, we would like to have your images ready in advance so that we do not keep you waiting! You may choose to pick images up at any one of the sites closest to you as long as we have advance notice.

Patient Portal

If you enroll in the Windsong patient portal, your report will be available 72 hours after our radiologist completes the review of your exam and signs off on your report. We have made great strides to become 95% digital. As a result, we no longer print films. Instead, we offer an improved solution by providing referring providers and/or patients a copy of his/her images on a CD. Storing bulky film jackets is no longer required and images can be conveniently, quickly viewed via our self-loading CDs. However, if a surgeon or provider has made alternative arrangements with Windsong prior to this policy going into effect on 11/1/05, they will still receive films. Mammography analog films are stored for ten (10) years on inactive patients (we keep all films on active patients). All other analog films are kept for seven (7) years. Borrowed films must be returned to us within 30 days as they are a permanent part of your medical record.