COVID-19 Updates: Windsong is here for you during this difficult time. Protecting your health is our top priority.
Hours are subject to change. Please call 716.631.2500 prior to your visit.
Although breast cancer screening services have been put on hold, a number of diagnostic imaging, interventional, breast care and genetic services continue in an outpatient environment.  Click here to learn more.

Latest News and Updates Regarding COVID-19

A message from Dr. Anna Chen, Director of Breast Imaging, to our Mammography Patients:

A Message from Windsong to our patients:

The health and safety of our patients is our highest priority.  We are monitoring the COVID-19 situation closely and we are taking additional preventative measures to keep our patients safe.

Hours are subject to change. Please call 716.631.2500 prior to your visit.

We know home is the safest place right now, but your need for healthcare doesn't just pause. To meet your healthcare needs, WE ARE NOW OFFERING TELEHEALTH AND VIDEO options for genetic counseling and essential interventional and vascular consultations.

To protect the health and safety of our vulnerable patients and team members, we are currently unable to accept patients with a fever, cough or flu-like symptoms. All staff, patients and visitors who enter our facilities are screened.

Although screening mammography has been put on hold, we recommend rescheduling anytime after May 1st. (this recommendation may change as the COVID-19 situation evolves).

If you have a breast problem that you or your healthcare provider are concerned about, please be assured you can call and schedule diagnostic breast imaging services including any recommended biopsies. Click here to request an appointment online.

The following services continue to be offered but are subject to change as the COVID-19 situation evolves:

  • MRI, CT, Ultrasound or X-Ray, with the exception of chest X-Rays. Due to the large number of cancer and high risk patients treated in our offices, we are not accepting appointments for chest X-Rays. If you were considering having a chest X-Ray with Windsong, please discuss alternative arrangements with your referring provider.
  • Interventional and vascular services for oncology procedures, fibroid treatment and kyphoplasty (all are considered essential services). Vein treatments have been put on hold.
  • Genetic counseling appointments are available in person and for some patients via video consult.
  • Genetic testing - After genetic consult is complete, genetic testing kits can be sent directly to patients.
  • Breast Surgery appointments and cancer surgery continue uninterrupted.

Important information:

  • Patients coming to Windsong are encouraged to have family members and drivers stay at home or wait outside of the facility whenever possible to minimize exposure.
  • Signage is posted to prohibit handshaking and any other close contact.
  • All staff are taking extra precautions to minimize the spread of infection with frequent and 20 second minimum hand-washing.
  • Our cleaning service and staff are paying close attention to the cleaning of imaging equipment, and hard surfaces such as railings, handles and doors.

Please know that we are working hard to safeguard the health of our patients, staff and our entire community.

We thank you for choosing Windsong as your healthcare provider.


Q & A sessions scheduled in April 2020 have been cancelled. Our Breast Patient Navigators will be reaching out to anyone who has registered for the sessions to notify them of the session cancellations and provide any additional support needed. If you need to reach our breast patient navigators, please call 716-631-2500 ext. 2115.


Below find the latest news posts regarding COVID-19 and Windsong.

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