COVID-19 Updates: As an essential healthcare provider, all of Windsong’s services will continue uninterrupted under the Orange Zone designation.
Please know that patient safety remains our top priority. Extra steps are being taken to keep you safe.
Please call 716.631.2500 to schedule an appointment.  Click here to learn more.

Latest News and Updates Regarding COVID-19

A Message from Windsong to our Patients:

COVID Update - As an essential healthcare provider, all of Windsong's services continue uninterrupted.

We all know that the extended delay of certain preventive screening exams may lead to a later stage diagnosis. To avoid delays in both disease diagnosis and its management rest assured that Windsong's expert healthcare team continues to provide the following services:

• Diagnostic imaging, including breast cancer screening, MRI, CT, PET/CT, X-Ray, Nuclear Medicine and Ultrasound
• Minimally invasive procedures such as ultrasound and CT guided biopsies (head to toe), Mediport placement, treatment of hepatic and bone metastases, as well as treatment of symptomatic compression fractures and bleeding fibroids.
• Breast surgery and related supportive services
• Telehealth genetic counseling

While hospitals preserve beds and resources for COVID-19, patients still need diagnosis and treatment in a safe setting, especially when immunocompromised. Please know that the health and safety of our patients remains our highest priority and extra steps are being taken to keep you and our team safe.

To learn more, please visit windsongwny.com or call 716.631.2500.

To keep our patients S.A.F.E., we have taken the following extra steps:

  • Social distancing
  • Additional screening (temperature taking/interviewing)
  • Facility safety (masking of patients and staff)
  • Enhanced disinfecting

 Patient Visit Protocol

  • To protect our vulnerable patients, we ask that anyone who has recently returned from a known COVID hot zone to quarantine for 14 days prior to their exam. Visit https://www.governor.ny.gov/news/governor-cuomo-announces-three-states-added-travel-advisory.
  • Windsong is currently unable to accept patients with a fever, recent onset of cough or flu-like symptoms.
  • To limit exposure, we request that caregivers stay in the car unless they are absolutely required for patient assistance.
  • Temperatures are taken at each location and patients are required to wear masks.

Screening Mammography Update To meet the important cancer screening needs of our patients, we are now accepting screening mammography appointments. Our workflows have been significantly modified to greatly enhance patient safety. Windsong has revised its breast cancer screening process to protect patients, our staff and our entire community. In an attempt to minimize risk to all and decrease overall time in the facility, we have discontinued in person results. Instead, patients will receive written results in the mail within a week. If we identify anything questionable, patients will be recalled for any necessary additional testing. We would like to reassure patients that when supplemental screening, such as breast ultrasound/sonogram is ordered, it is done as an additional added layer of assessment. This additional screening measure is taken to ensure that everything is normal and is often needed in women with dense breast tissue. Dense breasts are normal. 40% of women age 40 and over have dense breasts. More information on dense breast tissue can be found at windsongwny.com. Windsong Services

  • Screening mammography - in person results are on hold in order to minimize time in the facility; patients will be mailed results within a week.
  • Diagnostic mammography - We recommend that patients with a current breast problem schedule diagnostic breast imaging services immediately.
  • MRI, CT, PET/CT, Nuclear Medicine, Ultrasound and X-Ray.
  • Chest X-Ray walk-ins are resumed and patients must pass the Required COVID Assessment Screening Form upon arrival.
  • Interventional and vascular services including vein treatments.
  • Telehealth consultations available.
  • Genetic counseling appointments are available via telehealth.
  • Genetic testing - After genetic consult is complete, genetic testing kits can be sent directly to patients.
  • Breast Surgical Care have continued uninterrupted.
  • Windsong Breast Care Q & A sessions for 2020 have been cancelled and will be offering fully virtual sessions for 2021. Please know that during this difficult time our Breast Navigators and Surgeons are providing extra support for breast cancer patients. Questions, call 716.626.6300

Due to the high demand for services hours at each Windsong location are subject to change. We thank you for choosing Windsong for your diagnostic and interventional radiology needs. To schedule an appointment, please call 716.631.2500. Questions can be emailed to info@windsongwny.com.


NEWS AND UPDATES ON COVID-19

Below find the news posts regarding COVID-19 and Windsong. (Please note that prior posts may  reflect outdated information)

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