COVID-19 Updates: Windsong is here for you during this difficult time. All services have been resumed.
Please know that protecting your health is our top priority. Extra steps are being taken to keep you safe.
Please call 716.631.2500 to schedule an appointment.  Click here to learn more.

Latest News and Updates Regarding COVID-19

A Message from Windsong to our Patients:

Please know that the health and safety of our patients is our highest priority.  We are monitoring the COVID-19 situation closely and we are taking additional preventative measures to keep our patients safe.

As our healthcare community has transitioned toward a new normal, Windsong is working hard to meet the needs of patients in our community. We all understand that the extended delay of certain preventive screening exams may be more harmful than the risk of COVID-19. To keep our patients S.A.F.E., we have taken the following extra steps:

  • Social distancing
  • Additional screening (temperature taking/interviewing)
  • Facility safety (masking of patients and staff)
  • Enhanced disinfecting

 Patient Visit Protocol

  • To protect our vulnerable patients, we ask that anyone who has recently returned from a known COVID hot zone to quarantine for 14 days prior to their exam.
  • Windsong is currently unable to accept patients with a fever, recent onset of cough or flu-like symptoms.
  • To limit exposure, we request that caregivers stay in the car unless they are absolutely required for patient assistance.
  • Temperatures are taken at each location and patients are required to wear masks.

Screening Mammography Update

To meet the important cancer screening needs of our patients, we are now accepting screening mammography appointments. Our workflows have been significantly modified to greatly enhance patient safety.

Windsong has revised its breast cancer screening process to protect patients, our staff and our entire community. In an attempt to minimize risk to all and decrease overall time in the facility, we have discontinued in person results. Instead, patients will receive written results in the mail within a week. If we identify anything questionable, patients will be recalled for any necessary additional testing.

We would like to reassure patients that when supplemental screening, such as breast ultrasound/sonogram is ordered, it is done as an additional added layer of assessment. This additional screening measure is taken to ensure that everything is normal and is often needed in women with dense breast tissue. Dense breasts are normal. 40% of women age 40 and over have dense breasts. More information on dense breast tissue can be found at windsongwny.com.

Windsong Services

  • Screening mammography - in person results are on hold in order to minimize time in the facility; patients will be mailed results within a week.
  • Diagnostic mammography - We recommend that patients with a current breast problem schedule diagnostic breast imaging services immediately.
  • MRI, CT, PET/CT, Nuclear Medicine, Ultrasound and X-Ray.
  • Chest X-Rays resumed by appointment ONLY.
  • Interventional and vascular services including vein treatments.
  • Telehealth consultations available.
  • Genetic counseling appointments are available in person and for some patients via telehealth.
  • Genetic testing - After genetic consult is complete, genetic testing kits can be sent directly to patients.
  • Breast Surgical Care have continued uninterrupted.
  • Windsong Breast Care Q & A sessions scheduled from June through September 2020 have been cancelled. Please know that during this difficult time our Breast Navigators and Surgeons are providing extra support for breast cancer patients. Questions, call 716.626.6300

Due to the high demand for services hours at each Windsong location are subject to change.

We thank you for choosing Windsong for your diagnostic and interventional radiology needs. To schedule an appointment, please call 716.631.2500.


WINDSONG BREAST CARE UPDATE - Q & A SESSIONS SCHEDULED THROUGH SEPTEMBER 2020 CANCELLED: Q & A sessions scheduled from now through September have been cancelled. Our Breast Patient Navigators will be reaching out to anyone who has registered for the sessions to notify them of the session cancellations and provide any additional support needed. If you need to reach our breast patient navigators, please call 716-631-2500 ext. 2115. Please know that during this difficult time our Breast  Navigators are providing extra support for patients. We continue to care for patients who require diagnostic mammograms or ultrasound, perform biopsies, MRI , PET/CT,  and provide navigation services, breast surgical services, as well as genetic counseling services. WINDSONG BREAST CARE UPDATE: LOOK GOOD FEEL BETTER IN-PERSON SESSIONS CANCELLED FOR JUNE AND AUGUST, VIRTUAL SESSIONS OFFERED: Look Good Feel Better in-person sessions scheduled for June 22nd and August 3rd at Windsong's Spindrift Drive location have been cancelled. Instead of in-person sessions, Look Good Feel Better is offering FREE one-hour, online workshops that can be accessed from the safety and comfort of your own home, office or other self-selected setting sponsored by Windsong Breast Care. These workshops provide breast cancer patients with live instruction, tips, and tricks for dealing with appearance-related side effects of cancer treatment. Now these free one-hour, online workshops can be accessed from the safety and comfort of your home, office, or other self-selected setting. Visit lookgoodfeelbetter.org/alliance-partner-virtual-workshops and register at least two weeks prior to your workshop to receive a complimentary Look Good Feel Better makeup kit, in partnership with Look Good Feel Better Alliance member hospitals.


NEWS AND UPDATES ON COVID-19

Below find the news posts regarding COVID-19 and Windsong. (Please note that prior posts may  reflect outdated information)

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