Career Opportunities at Windsong

Job Summary
Responsible for monitoring patients during radiology treatments and ensuring the patient’s comfort while educating them on invasive radiology procedures. Assists radiologists during procedures. Duties include conscious sedation, in which the nurse, working under a physician’s direction and supervision, administers sedation and analgesics to the patient to achieve a mildly depressed state of consciousness. Also responsible for assessing the nursing needs and initiating appropriate intervention for patients contributing to the efficient operation of the department, as well as ensuring quality and continuity of patient care.

Essential Functions

1. Patient Care
   1. Professional, positive and caring attitude throughout entire patient encounter.
   2. Work with and assist a wide range of individuals in a variety of situations.
   3. Listening to and resolving patient questions, comments and concerns.
   4. Provide comprehensive patient assessment and documentation.
   5. Evaluate, provide and maintain narcotic sedation to patients, based on company policy.
   6. Assess and treat emergency situations including life threatening contrast reactions.
   7. Evaluate patient status when transferred from other facilities.
2. IV Administration
   1. Provide venous access and injection for intravenous contrast media.
   2. Administer IM and IV injections of contrast/tracer medications.
   3. Maintain clean, organized exam room and work area.
   4. Organize company training session for IV injections.
   5. Ensure proper safety and infectious control procedures are followed, based on company policy.
   6. Order and maintain all supplies needed for emergency crash carts.
3. Communication Skills
   1. Ability to communicate effectively with patients and their family members, team members, supervisors, managers, Radiologists and referring Physicians.
   2. Establish and maintain good rapport and a positive attitude towards all other departments, patients and referring physicians.
   3. Communicates relevant patient assessment information to Radiologists.
   4. Primary contact for patients from assisted living or nursing home facilities; and those who may be incapacitated and accompanied by third party representative.
   5. Document physician/nursing interventions, patient response and follow up.
4. Radiology Procedures
   1. Assist and support physicians during all interventional radiology procedures as needed.
5. Collaborates with interdepartmental members to administer patient care and implement changes; provides ongoing assistance as schedule permits.
6. Administrative
   1. Inventory and order all medication for clinical departments.
   2. Perform all related computer tasks (PACS and RIS tracking).
   3. Assist in OSHA compliance support within company guidelines under direction of Human Resources Manager. Including, but not limited to,
      1. Tracking inventory of crash cart and oxygen supplies.
      2. Administering annual PPDs to physicians and staff.
      3. Organizing annual staff flu vaccine program.
      4. Tracking and organizing CPR class, as needed.
      5. Respond to, track and follow up with patients injured at facility, during work hours.
7. Understand and adhere to all department Policy & Procedure Manuals.
8. Maintain clean, organized and safe exam area and control room.
9. Immediately notify department manager of any problems relating to safety, equipment or patients.
10. Adhere to and uphold all HIPAA and New York State regulations regarding patient privacy as well as standards of ethics set forth by Windsong.
11. All other temporary and/or permanent duties as assigned by Administrator or Manager.

Qualifications

• Valid license and currently registered as a professional nurse in New York State.
• Graduate of an accredited school of nursing.
• Hold and maintain valid ACLS certification.
• Minimum of two (2) years professional experience in RN role, including two (2) years experience in an interventional radiology department or vascular surgery.
• Strong IV Skills, including handling patient ports.
• Strong knowledge of applicable patient preparation and procedures in radiology office and/or ambulatory surgical care setting.
• Experience with patient teaching and phone triage experience.
• Experience and ability to assist and support physicians with radiologic procedures as required.
• Able to stand on feet for extended period of time.
• Basic Lifting as required, not to exceed 35 pounds.
• Excellent customer service skills with ability to professionally communicate orally and in the written form.
• Ability to work flexible hours including evenings and Saturdays as well as ability to work additional hours as needed.

Working Conditions
Works in fast-paced, clean, air conditioned, properly lit environment.

Equipment Used

• General Office Equipment including computer terminal and printer, photocopier, fax machine, multi-line telephone system, Internet access and calculator.
• PACS and RIS, film laser processor, film copier.

 

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Job Summary

Responsible for driving to and from scheduled sites, inspecting the mobile unit before and after each trip and documenting and reporting issues to Program Coordinator. Present a positive and professional first impression to all patients and guests. Also, responsible for all clerical components of patient registration to ensure efficient operation of the registration process. Including, but not limited to, organizing and reviewing paperwork for each patient. Also, asking and documenting patient history questions and reporting any issues to Program Coordinator.

Essential Functions

1. Adhere to and uphold all HIPAA and New York State regulations regarding patient privacy as well as standards of ethics set forth by Windsong.
2. All other temporary and/or permanent duties as assigned by Mammography Coordinator.
3. Driving to and from scheduled sites in variable weather conditions.
4. Inspecting mobile unit before and after each trip
5. Documenting and reporting any issues to Program Coordinator
6. Responsible for all aspects of patient registration.
   1. Ensure accurate computer entry:
      1. Verbal exam orders.
      2. Insurance and Prior Authorization Information.
      3. Patient Data Entry (demographics).
7. Sending reports to physicians and clinics
8. Mailing patient letters
9. Presenting a positive and professional first impression to all patients and guests

Qualifications

• CDL Class “B” License (current or willing to renew)
• 2 year business degree with 1 year experience in medical appointment scheduling; or High School diploma with 5 years’ experience in medical appointment scheduling.
• Excellent customer service skills with ability to professionally communicate orally and in the written form.
• Strong multi-tasking and organizational skills.
• Computer skills, including knowledge of Microsoft Office
• Daily Regional travel
• Must be able to sit for extended periods of time with the ability to maintain concentration and attention to detail
• Ability to work flexible hours, including evenings and Saturdays

Working Conditions

Works in fast-paced, clean, air conditioned, properly lit mobile environment.

Equipment Used

General Office Equipment including computer terminal and printer, photocopier, fax machine, multi-line telephone system, Internet access and calculator, cell phone, scanner. All components of mobile unit required for driving, setting up and breaking down.

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Job Summary

Responsible for scheduling patient appointments by coordinating clinical availability with necessary procedure preparations; this includes collecting the correct demographic, insurance and medical history information needed to reserve appointment. Also, responsible for handling all incoming phone calls for patient inquiries and designated physician line while maintaining a professional and efficient manner.

Essential Functions

1. Patient Care
   1. Professional, positive and caring attitude throughout entire patient encounter.
   2. Work with and assist a wide range of individuals in a variety of situations.
   3. Listening to and resolving patient questions, comments and concerns.
2. Clerical
   1. Responsible for all aspects of patient appointment scheduling.
      1. Meet or exceed established department benchmarks for call efficiency.
   2. Maximize equipment schedule while accommodating patient needs for fast, convenient appointment dates/times.
   3. Ensure accurate computer entry:
      1. Verbal exam orders.
      2. Insurance and Prior Authorization Information.
      3. Patient Data Entry (demographics).
   4. Processing of patient mammography reminder postcards.
3. Communication
   1. Demonstrate ability to communicate effectively with patients and their family members, team members, supervisors, managers and Radiologists.
   2. Establish and maintain good rapport and a positive attitude towards all other departments, patients and referring physicians.
   3. Repetitive use of appropriate scripts using compassionate tone and inflections to ensure patient comfort, convenience and assurance.
4. Maintain an organized and efficient work area.
5. Attends all department meetings to stay abreast of department goals and policies.
6. Understand and adhere to department Policy & Procedure Manual.
7. Adhere to and uphold all HIPAA and New York State regulations regarding patient privacy as well as standards of ethics set forth by Windsong.
8. All other temporary and/or permanent duties as assigned by Administrator or Manager.

Qualifications

• 2 year business degree with 1 year experience in medical appointment scheduling; or High School diploma with 5 years experience in medical appointment scheduling.
• Excellent customer service skills with ability to professionally communicate orally and in the written form.
• Must be able to sit for extended periods of time with the ability to maintain concentration and attention to detail.
• Ability to work flexible hours including evenings and Saturdays as well as ability to work additional hours as needed.
• Basic lifting, not to exceed 25 pounds.

Working Conditions

Works in fast-paced, clean, air conditioned, properly lit environment.

Equipment Used

• General Office Equipment including computer terminal and printer, photocopier, fax machine, multiline telephone system, Internet access and calculator.

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Job Summary

Responsible for diagnostic Ultrasound examinations to locate, evaluate and record critical functional, pathological, and anatomical data at a technical level not requiring direct supervision; providing compassionate patient care in a high volume, fast paced environment to patients of all ages; contributing to the efficient operation of the department, as well as ensuring quality and continuity of patient care.

Essential Functions

1. Patient Care
   1. Professional, positive and caring attitude throughout entire patient encounter.
   2. Work with and assist a wide range of individuals in a variety of situations.
   3. Listening to and resolving patient questions, comments and concerns.
2. Examination
   1. Perform requested exams according to the American College of Radiology (ACR) standards in an accurate and timely manner and as outlined in Ultrasound Department Policy & Procedural Manual.
3. Administrative
   1. Prepare and maintain daily patient worksheets for each exam and procedures log.
   2. Perform computer skills to include all appropriate edits, charges and tracking
   3. Calibrates and maintains equipment and orders supplies when needed.
4. Communication
   1. Ability to communicate effectively with patients and their family members, team members, supervisors, managers and Radiologists.
   2. Establish and maintain good rapport and a positive attitude towards all other departments, patients and referring physicians.
   3. Ability to present completed examination findings including pertinent exam and patient data to Radiologist(s).
5. Understand and adhere to department Policy & Procedure Manual.
6. Maintain clean, organized and safe exam area and control room.
7. Immediately notify department manager of any problems relating to safety, equipment or patients.
8. Adhere to and uphold all HIPAA and New York State regulations regarding patient privacy as well as standards of ethics set forth by Windsong.
9. All other temporary and/or permanent duties as assigned by Administrator or Manager.

Qualifications

• 2 year Degree with successful completion of an approved one-year program in Ultrasound Technology.
• RDMS Certification.
• Knowledge of applicable patient positioning and technique selections for modality.
• Able to stand, walk, stoop, kneel, bend, pull and twist for an extended period of time.
• Strong manual dexterity abilities.
• Lifting objects as required, up to 35 pounds.
• Excellent customer service skills with ability to professionally communicate orally and in the written form.
• Ability to work flexible hours including evenings and Saturdays as well as ability to work additional hours as needed.

Working Conditions

Works in fast-paced, clean, air conditioned, properly lit environment.

Equipment Used

• General Office Equipment including computer terminal and printer, photocopier, fax machine, multi-line telephone system, Internet access and calculator.
• PACS and MedFax, film laser processor, film copier
• Ultrasound Machine and associated equipment

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