Clinical Assistant

Job Category: MRI
Job Title: Clinical Assistant
Employee Type: Non-Exempt FT
Location: Williamsville, NY

Position Summary:
Works collaboratively with Physicians and Sr. Manager of Imaging Services to maintain an open line of communication.
Essential Functions:

Handle reading room issues (lighting / HVAC/cleaning/chair & desk repairs)
Handle appropriate RAD requests (Run / Fetch / Swap charts)
Manage administrative aspects of ACR submissions- application, payment….
Assist with new team member Orientation tasks
Manage requested supplies
Launch / follow up on IT tickets
Launch / follow up on Maintenance tickets
Regularly clean up special clients (VITREA; CADSTREAM)
Locate references for policy changes or requests by RADS
Handle lab coat exchange
Coordinate / set up for physician vacation draft
HealthElink – download outside reports / images for immediate requests
Perform Case Follow-up (investigate pt. outcomes when RADS request)
Arrange meetings / send out invites / reserve rooms
Coordinate refreshment/meal orders for special and emergent occasions
Typing requests (protocols; policies)
Payroll (input schedules; correct missing punches….I would handle final approvals at end of pay periods)
Payroll weekend audits/physician questions
Coordinate teambuilding events
Manage film badges (adding; deleting; distributing for CT and Nuc)
Handle dept. and cleaning issues
Fetch data/statistics when needed from appropriate source (productivity reports)
Gather requested stats from PACS (ex: % prostate MR bx recommended)
Arrange dept. meetings; take/distribute meeting minutes
Take/distribute misc. meeting minutes (Radiation Safety Committee; HIPAA Compliance)
Perform research on requested topics
Track form returns for all hitech areas (occurs several times per year – RSVPs, policy manual change signoff, Town meeting forms follow up…)
Serve as backup PCA in the event of emergency shortage
Track physician requests / responses
All other temporary and/or permanent duties as assigned by Administrator or Manager.


LPN, EMT, Medical Assistant or 3 years of experience in clinical support work with knowledge of medical terminology.
High level understanding of discretion and professionalism with exposure to confidential information.
Strong computer analytics experience
Strong multi-tasking and organizational skills.
Excellent customer service skills with ability to professionally communicate orally and in the written form.
Must be able to stand; sit; walk for extended periods of time with the ability to maintain concentration and attention to detail.
Responsible, excellent interpersonal and communication (written and verbal) skills, multitasking/prioritizing ability, good organizational skills, strong typing skills.
Ability to work flexible hours including evenings and weekends as well as ability to work additional hours as needed.

Work Environment:
Position is in a well-lighted, fast-paced, clean medical office environment.
Physical Requirements:
Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.
Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phones, photocopiers, fax systems and calculators. 
Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.

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