CDL Driver/Registration Agent

Job Category: MAMMO
Job Title: CDL Driver/Registration Agent
Employee Type: Non-Exempt FT
Location: Williamsville, NY

Position Summary:
Responsible for driving to and from scheduled sites, inspecting the mobile unit before and after each trip and documenting and reporting issues to Program Coordinator. Present a positive and professional first impression to all patients and guests. Also, responsible for all clerical components of patient registration to ensure efficient operation of the registration process. Including, but not limited to, organizing and reviewing paperwork for each patient. Also, asking and documenting patient history questions and reporting any issues to Program Coordinator.
Essential Functions:

Adhere to and uphold all HIPAA and New York State regulations regarding patient privacy as well as standards of ethics set forth by Windsong Radiology Group.
Driving to and from scheduled sites in variable weather conditions.
Inspecting mobile unit before and after each trip
Documenting and reporting any issues to Program Coordinator
Responsible for all aspects of patient registration.
Ensure accurate computer entry:

Verbal exam orders.
Insurance and Prior Authorization Information.
Patient Data Entry (demographics).

Sending reports to physicians and clinics
Mailing patient letters
Presenting a positive and professional first impression to all patients and guests
All other temporary and/or permanent duties as assigned by Administrator or Manager.


CDL Class “B” License (current or willing to renew)
2 year business degree with 1 year experience in medical appointment scheduling; or High School diploma with 5 years’ experience in medical appointment scheduling.
Excellent customer service skills with ability to professionally communicate orally and in the written form.
Strong multi-tasking and organizational skills.
Computer skills, including knowledge of Microsoft Office
Daily Regional travel
Basic lifting as required, not to exceed 25 pounds.
Must be able to sit for extended periods of time with the ability to maintain concentration and attention to detail
Ability to work flexible hours including evenings and Saturdays as well as ability to work additional hours as needed.

Work Environment:
Position is in a well-lighted, fast-paced, clean medical office environment.
Physical Requirements:
Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information, identify, observe and /or positioning of patients.
Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phones, photocopiers, fax systems and calculators. 
Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.

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