COVID-19 Updates: Please know that patient safety remains our top priority. Extra steps are being taken to keep you safe.
Please call 716.631.2500 to schedule an appointment.  Click here to learn more.

PACS Portal- See links to historical PACS and new IPACS Portal below

PLEASE NOTE: This portal is for doctors, physician assistants and nurse practitioners ONLY.

If you are a patient and are interested in the patient portal, click here.

New and Improved Provider PACS Portal

Effective immediately, Windsong’s Referring Provider PACS Portal has been switched over to iPACS, to provide you with an easier way to navigate images and reports.

All current PACS users from our historical (Old) PACS portal will be required to enter a new password in order to access the new system.

Here is how to obtain access:

  • Current PACS Users: Please contact our IT Support Help Desk Monday-Friday (7am-5pm) at 716-929-9495 to retrieve your new password.
  • New Users who have never used our PACS: Please visit and click on the ‘Request Access’ link.

Please Note: At this time, due to the change in systems, reports and images prior to February 10, 2021 will NOT be available on the new iPACS portal, unless they are requested.

If reports/images prior to February 10, 2021 are required immediately, you can still access images/reports using our historical (old) PACS link.

If you would like a particular study added to the new PACS portal,  please contact Windsong’s IT Support Help Desk Monday-Friday (7am-5pm) at 716-929-9495.        .

We apologize for any inconvenience.

Should you have any questions, please contact Gina Fedele at 716.631.2500, ext. 2240 or email or Angela Sikora, Marketing Specialist, at 716.631.2500 ext. 2376 or email

To login to the new PACS portal, please click here.

If you need to login to the historical PACS (ZDA Mobile Version), please click here.

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